7 Things We Do Better

We GUARANTEE 1-Hour Response Time To Network Emergencies

When your computer network goes down in the middle of a busy work day, you need it fixed immediately so your employees aren’t sitting around taking a $10,000 coffee break waiting for their computers to come back online. As a client of ours, we guarantee to respond to any crisis within 1 hour of your call if not sooner.

We GUARANTEE To Provide You With The Most Cost-Effective Solution To Your Problem Or We’ll Refund The Difference

As a business owner myself, I understand the importance of keeping overhead and costs to a minimum. That’s why I require that all of our technicians be trained to find the least expensive solution to your problem without sacrificing quality.

If you find a better, more cost effective solution than the one we provided you, simply show it to us          and we will happily refund you the difference. We can boldly make this guarantee because I am certain that we never over-charge clients for expensive upgrades, hardware, and solutions that aren’t 100% necessary.

We GUARANTEE to solve your computer problem right the first time to your satisfaction or it’s FREE.

A money-back guarantee is unheard of for computer support companies, and you will be hard-pressed to find anyone else who dares to offer one. We can offer this with total confidence because we take extra steps up-front to make sure we thoroughly understand your problem and create a well thought out approach in advance for solving it. This enables us to avoid mistakes and overlooked issues that would delay the completion of your project and cost extra in billable hours. We maintain a 99% fix it right the first time track record. If you are not satisfied with our technicians or the work completed, simply give us a call and we’ll refund that entire day’s work.