844-USPCNET

USPCNET • Premier Managed IT Providers

7 Things We Do Better

We GUARANTEE 1-Hour Response Time To Network Emergencies

When your computer network goes down in the middle of a busy work day, you need it fixed immediately so your employees aren’t sitting around taking a $10,000 coffee break waiting for their computers to come back online. As a client of ours, we guarantee to respond to any crisis within 1 hour of your call if not sooner.

We GUARANTEE To Provide You With The Most Cost-Effective Solution To Your Problem Or We’ll Refund The Difference

As a business owner myself, I understand the importance of keeping overhead and costs to a minimum. That’s why I require that all of our technicians be trained to find the least expensive solution to your problem without sacrificing quality.

If you find a better, more cost effective solution than the one we provided you, simply show it to us          and we will happily refund you the difference. We can boldly make this guarantee because I am certain that we never over-charge clients for expensive upgrades, hardware, and solutions that aren’t 100% necessary.

We GUARANTEE to solve your computer problem right the first time to your satisfaction or it’s FREE.

A money-back guarantee is unheard of for computer support companies, and you will be hard-pressed to find anyone else who dares to offer one. We can offer this with total confidence because we take extra steps up-front to make sure we thoroughly understand your problem and create a well thought out approach in advance for solving it. This enables us to avoid mistakes and overlooked issues that would delay the completion of your project and cost extra in billable hours. We maintain a 99% fix it right the first time track record. If you are not satisfied with our technicians or the work completed, simply give us a call and we’ll refund that entire day’s work.

Total Vendor Management

Why fight with the copier guy?  Why wait around for an internet provider to call you back?  USPCNET provides total Vendor Management!  We work with all your technology vendors to resolve any equipment and network related issues.  What is even better…It is FREE for our Platinum clients.
Ask us about it today!

Guaranteed Certified Technicians – No Bait & Switch With Juniors

You can rest assured that your project will be handled by our own seasoned, qualified, and courteous technical professionals. In addition to years of hands-on experience, our technicians maintain vendor certifications in Microsoft, Cisco, and Citrix, as well as being Certified Document Imaging Architects.  We require ALL of our staff to complete ongoing training to ensure we are up-to-date on the latest technologies and solutions. You won’t find a better qualified team of professionals anywhere else.

Offer Flat Rate Managed IT Services

Our managed Services are top notch and our Clients are not “Nickel and Dimed”: We have a flat monthly price for all your IT needs.

Ownership

We take responsibility for your network. Our team will know you and your business.